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Privacy Policy

Effective Date: 06/26/2025

 

At Éclatelier ("we", "our", "us"), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit or make a purchase from [www.daniaeclatelier.com] (the "Site").

 

1. What Information Do We Collect?

We collect both personal and non-personal information to provide and improve our services:

  • Personal Information: Your name, email address, phone number, billing and shipping addresses, payment details (such as credit card information), and any other information you provide during account creation, checkout, or customer service interactions.

  • Non-Personal Information: IP address, browser type, device information, pages visited, time spent on pages, and other analytical data collected through cookies and similar technologies.

 

2. How Do We Collect Information?

Information is collected when you:

  • Create an account on our Site.

  • Place an order or make a purchase.

  • Subscribe to our newsletter or marketing communications.

  • Contact us via email, phone, or contact forms.

  • Browse our website (through cookies and other tracking tools).

 

3. Why Do We Collect Such Personal Information?

We collect your information to:

  • Process and fulfill orders, including sending confirmations and updates.

  • Provide customer support and respond to your inquiries.

  • Personalize your shopping experience.

  • Send marketing communications (if you opt in).

  • Improve our website, services, and product offerings.

  • Comply with legal obligations and prevent fraud.

 

4. How Do We Store, Use, Share, and Disclose Your Personal Information?

Our site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our site adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Payment processors, shipping providers, email marketing platforms, etc.

  • Legal Authorities: As required by law, subpoena, or to protect our rights.

 

5. How Do We Communicate with You?

We may contact you to:

  • Provide updates about your account or order.

  • Resolve issues or disputes.

  • Request feedback or reviews.

  • Share promotional offers and newsletters (with your consent).

You may opt out of promotional emails by clicking "unsubscribe" in any marketing message or by contacting us directly.

 

6. Cookies and Tracking Tools

We use cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential cookies for basic site functions.

  • Performance cookies to analyze site traffic and usage.

  • Marketing cookies to offer tailored content (only if you’ve opted in).

You can manage your cookie preferences via your browser settings. More information is available in our Cookie Policy.

 

7. Withdrawing Consent

If you no longer wish us to process your data, please email us at:

  • Email: [insert email]

  • Mailing Address: [insert address]

 

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

 

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

  • Email: [insert email]

  • Phone: [insert phone number]

  • Website: www.daniaeclatelier.com

  • Mailing Address: [insert address]

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